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FAQs
[+][-] How do I purchase your scripts?Our scripts are sold at wholesale costs, only to authorized resellers (web designers, developers and hosts). If you are interested in purchasing our systems, you can sign up as a reseller to purchase a system.
[+][-] How much do your systems cost?Because our systems are sold wholesale to web professionals, we do not publicly list our costs or allow costs to be discussed in public forums. If you are an authorized reseller, you will find our scripts' costs when you log in to your reseller area. You may also contact us with a web design, hosting or development email and we will send further details. Please note that our systems are sold via licenses on a per-site basis.
[+][-] I'm not a web designer or host. Can I still buy your scripts?At this time, we are only able to sell our systems to web designers, developers or hosts who have existing web businesses. We screen all applicants to ensure that only web professionals have access to our scripts.
[+][-] Can I see a sample of your systems?Yes. In your reseller area, select the 'Demo' link to view a demo of all of our systems. You will also receive one free demo license which you can use to play with the system before purchasing it.
You might also want to check out our site - we use our own content manager for our own web site!
[+][-] How much does it cost to become a reseller?There is no cost to sign up as a reseller, nor are there any licensing or branding fees. A reseller only pays us a per-site license fee for any script used for a client.
[+][-] If I sign up as a reseller, do you impose minimum orders?No. Resellers do not have sales quotas, and we do not employ any kind of minimums or time limits. We want resellers to feel comfortable about purchases and buy only when they need a license for a client.
[+][-] If I sign up as a reseller, will you contact me for sales purposes?We always respect your privacy! A reseller is only contacted when there is a security issue with a script, unless you specifically opt in to receive information about new scripts. Any reseller who does not specify that he or she wants to know about new systems will not be contacted unless there is a script or account problem.
[+][-] Do you sell or give my contact information to other companies?No! We do not provide, give, or sell any reseller details to any other company for any purpose, including sales or special offers. We will also not ask you if you want to receive offers via email from other companies. Your contact information remains with us, and is used only if there is an issue about which we need to notify you.
[+][-] Do you guarantee your systems?We offer a full 35 day, no-questions-asked, money-back guarantee on all of our scripts. Just remove the script from the site and contact us within that first thirty five days after your order was placed, and we'll refund the charges.
We're continually asked: "Why 35 days?" Those extra days allow a reseller to pass a typical 30 day guarantee onto their clients, and still gives them time to come back to us for a refund.
[+][-] I bought your system through a web designer. Can I contact you directly for support?No. To keep our script costs down (enabling resellers to pass those savings on to their clients), we are only able to offer direct technical support to our clients. If you purchased a system through a web designer or hosting company, you will need to contact that company for assistance.
Brandable Web Systems is a wholesale scripter, and our customizable scripts are just one small part of a whole web site. Just as you would contact a jewelry maker if the necklace they designed broke - and not the company that made one of the beads - so you will need to contact your web designer/host for help if you have a problem with your web site. If the web designer/host needs further assistance, and they are a Brandable Web Systems reseller, they can contact us for assistance and we will be happy to help them help you.
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